Relatia Software Corporation
Introduces New Business Management Software
Time and Billing adds Unprecedented
Time and Expense Management for GoldMine Users

Atlanta, Georgia, September 01, 2001 - Atlanta-based Relatia Software Corporation^TM , today announced the release of Relatia Time and Billing the first of four business management software products for professional service organizations. Relatia Time and Billing extends the sales functionality of GoldMine, allowing organizations the seamless ability to track complex time and expense data, and accumulate valuable business metrics from within the GoldMine user interface. Relatia Time and Billing's unique and comprehensive Metrics Console, integrated with GoldMine's project manager, creates the ideal solution for companies trying to manage their resources more efficiently and optimize their profitability.

“A business’ CRM application should reflect their existing methodologies and add some new ideas and options along the way,” said Russell Smallwood, president and CEO of Relatia Software Corporation. “Relatia Time and Billing was developed after detailed analysis of how professional services organizations operate. By adding Relatia Time and Billing software to GoldMine’s powerful CRM application, businesses can achieve a new level of client interaction while concentrating on what makes them most profitable.”

The Relatia Time and Billing solution is focused on 3 key areas:

Project Time and Expense Tracking
Relatia Time and Billing streamlines the process of time and expense tracking by giving field service personnel the ability to remotely add their time and expense details into GoldMine, without connecting to a server or the Internet. Field service personnel add time, expense and deliverables details to existing GoldMine contact records using Relatia Time And Billing’s intuitive interface. The Information is automatically synchronized with GoldMine for use with Relatia Time and Billing’s powerful billing report tool, and the time and expense details can also be linked to a GoldMine Project for better organization of the company’s service efforts.

Client Management - Comprehensive CRM infrastructure
Relatia Time and Billing’s time and expense information is integrated with general GoldMine client data, making it easy for company managers to see what hours have been worked on clients’ accounts, what services have been rendered, and what expenses have occurred. With the addition of Relatia Time and Billing’s information to GoldMine’s existing historical data, company managers have instant access to a complete and comprehensive snapshot of customer interaction including work performed and products delivered.

Company Profitability and Resource Optimization
Relatia Time and Billing’s Metrics Console enables company owners and managers to focus sales teams on the highest probability, highest margin deals, and focus the field service staff on producing high quality work within billable allotted time. Business owners and department managers can analyze information such as hourly rates and staff productivity, and use this information to find the optimal combination of work to bring the firm closer to reaching its goals.

Relatia Time and Billing's Metrics Console also takes full advantage of the integration with GoldMine by providing mission critical metrics based on the data being entered off-site. The proprietary database structure gives managers an historical perspective on project profitability, company profitability, profitability by charge code, employee utilization, performance goal data and more.

Key Features Include:

• Comprehensive Metrics Console tracks:
  • Company Profitability
  • Project Profitability
  • Profitability by charge code
  • Employee Revenue
  • Contribution
  • Average Billing Rate/Cost
• Seamless integration into the GoldMine user Interface
• Fully syncs with GoldMine -- allows for portable databases
• Organization of time and billing information on a project basis
• Flexible rate assignment includes Value-based consulting
• Unlimited Charge Details
• Tracks labor, deliverables, expenses according to company and/or project
• Unlimited Charge details per contact
• Notes and Constraints on Billing Report
• Time clock with multiple time segments
  • Clock in and out up to 6 times per labor slip
• 64K notes capabilities for deliverables and expenses

About Relatia Software Corporation, Inc.
Atlanta-based Relatia Software Corporation was founded in 1999 and is managed by an executive team experienced in productivity management and software development. Relatia Software Corporation develops CRM solutions software for small to medium size professional services organizations. Relatia software is utilized in enterprise resource planning to track projects through the sales opportunity phase through the implementation and customer service maintenance phases. Customers from a variety of industries such as software and technology, business services, communications, legal services and engineering rely on Relatia to provide solutions to help optimize their resources and company profitability.

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